Support

How to get support

First of all, please review the articles below, which might well answer your question. Secondly, try the Chat box at the bottom-left! It’s intelligent and will give you answers from those articles and more. If it can’t answer, it’ll hand the conversation over to me. If you find you still need assistance, please get in touch.

  • How to install Omnisphere soundsets

    Our soundsets are designed for Omnisphere 3 and you must have that version or later to play the presets. Install the soundset by following the four simple steps below. The procedure is the same on Mac and PC. If you get an error during installation, such as “this package does not contain any files” when…